2022 flashbacks
Flashbacks – Management & Entrepreneurship
1. Which of the following is NOT an element of an effective meeting?
a) Small meetingb) Advance notification
c) Preparation
d) Minuting
2. The act of making people or things involved in the plan as one team is called:
a) Supervisionb) Co-ordination
c) Leading
d) Organizing
3. The process of identifying, controlling, and evaluating uncertainty as an entrepreneur is called:
a) Risk takerb) Risk manager
c) Risk overseer
d) Risk organizer
4. Who argued that unless tasks are given to those best suited, there will be no production and efficiency?
a) Henrie Fayolb) F.W. Taylor
c) Max Weber
d) Mc Gregor
5. An operational plan is:
a) A plan that covers a life span of less than a yearb) A plan that covers a life span of less than 5 years
c) A plan that states a specific life span
d) A plan that covers a life span of more than 5 years
6. A win-win approach is one of the key skills of:
a) Advocacyb) Lobbying
c) Negotiating
d) Collaboration
7. Under the behavioral management theory, the manager must:
a) Be concerned with the worker's condition...b) Standardize tasks as much as possible
c) Relate to the organization with goal knowledge
d) None of the above
8. Which theory predicts leadership style effectiveness under certain conditions?
a) Contingency theoryb) Situational theory
c) Trait theory
d) Behavioral theory
9. The process of change affects:
a) The staff onlyb) The Employers only
c) Both management and staff
d) None of the above
10. Most commonly used type of performance appraisal:
a) 360-degree appraisalb) Management by objectives (MBO)
c) Standard Rating scale
d) Self-Assessment appraisal
11. The process where group members come into collision is called:
a) Disciplineb) Conflicts
c) Bad state
d) Agreement
12. A structured, controlled focus on efficiency and doing things right is:
a) Clan cultureb) Market culture
c) Adhocracy culture
d) Hierarchy culture
13. What ensures rule adherence and acceptable behavior in an organization?
a) Supervisionb) Conflict
c) Discipline
d) Disagreement
14. The fourth level on Maslow’s hierarchy of needs (top-down) is:
a) Love and belongingb) Safety
c) Esteem
d) Aesthetic
15. What helps managers track spending in a facility?
a) Costingb) Controlling
c) Budgeting
d) Forecasting
16. Why is effective communication vital?
a) It fosters good working relationships...b) Defines clear objectives
c) Gets best out of workers
d) Promotes loyalty
17. Who introduced transactional leadership theory?
a) Max Weberb) Richard L Daft
c) F. Taylor
d) H. Fayol
18. Which of the following is NOT an element of effective meetings?
a) Planningb) Preparation
c) Processing
d) Organising
19. Which stage in the information cycle involves exploration?
a) Data Processingb) Data collection
c) Data analysis
d) Data interpretation
20. Why is communication important in managing personnel?
a) It fosters influenceb) It promotes collaboration
c) It motivates
d) All of the above
21. How can a manager initiate change?
a) By taking actionb) By forming a guiding coalition
c) By not planning
d) Misunderstanding change
22. Which is NOT a function of management?
a) Meetingb) Controlling
c) Coordinating
d) Communication
23. What is it called when an employee complains about unsafe conditions?
a) Informal grievanceb) Formal grievance
c) Disciplinary procedure
d) All of the above
24. Economic trends in Zambia are:
a) Sidewaysb) Downwards
c) Upwards
d) All of the above
25. Why is a business plan important to an entrepreneur?
a) To create an effective way for growthb) Not to attract any investors
c) To avoid focusing
d) To avoid insight
26. Change is accepted when:
a) People are involvedb) Explanations are clear
c) Gradual introduction
d) All of the above
27. Vital equipment to track patient health in health centers:
a) Thermometerb) Syringe
c) Tablets
d) Weighing kit
28. What is management theory?
a) Ideas on how goals are attainedb) Specification of tasks
c) Planning time
d) Task achievement only
29. Why is a leader important?
a) To overwork followersb) To manage and plan resources
c) To monitor movements
d) Allow worker freedom
30. Why must drug storage be considered?
a) Keep drugs from heatb) Stock must be unknown
c) Random access
d) Open storage
Flashbacks – Management & Entrepreneurship
1. Which of the following is NOT an element of an effective meeting?
a) Small meetingb) Advance notification
c) Preparation
d) Minuting
2. The act of making people or things involved in the plan as one team is called:
a) Supervisionb) Co-ordination
c) Leading
d) Organizing
3. The process of identifying, controlling, and evaluating uncertainty as an entrepreneur is called:
a) Risk takerb) Risk manager
c) Risk overseer
d) Risk organizer
4. Who argued that unless tasks are given to those best suited, there will be no production and efficiency?
a) Henrie Fayolb) F.W. Taylor
c) Max Weber
d) Mc Gregor
5. An operational plan is:
a) A plan that covers a life span of less than a yearb) A plan that covers a life span of less than 5 years
c) A plan that states a specific life span
d) A plan that covers a life span of more than 5 years
6. A win-win approach is one of the key skills of:
a) Advocacyb) Lobbying
c) Negotiating
d) Collaboration
7. Under the behavioral management theory, the manager must:
a) Be concerned with the worker's condition...b) Standardize tasks as much as possible
c) Relate to the organization with goal knowledge
d) None of the above
8. Which theory predicts leadership style effectiveness under certain conditions?
a) Contingency theoryb) Situational theory
c) Trait theory
d) Behavioral theory
9. The process of change affects:
a) The staff onlyb) The Employers only
c) Both management and staff
d) None of the above
10. Most commonly used type of performance appraisal:
a) 360-degree appraisalb) Management by objectives (MBO)
c) Standard Rating scale
d) Self-Assessment appraisal
11. The process where group members come into collision is called:
a) Disciplineb) Conflicts
c) Bad state
d) Agreement
12. A structured, controlled focus on efficiency and doing things right is:
a) Clan cultureb) Market culture
c) Adhocracy culture
d) Hierarchy culture
13. What ensures rule adherence and acceptable behavior in an organization?
a) Supervisionb) Conflict
c) Discipline
d) Disagreement
14. The fourth level on Maslow’s hierarchy of needs (top-down) is:
a) Love and belongingb) Safety
c) Esteem
d) Aesthetic
15. What helps managers track spending in a facility?
a) Costingb) Controlling
c) Budgeting
d) Forecasting
16. Why is effective communication vital?
a) It fosters good working relationships...b) Defines clear objectives
c) Gets best out of workers
d) Promotes loyalty
17. Who introduced transactional leadership theory?
a) Max Weberb) Richard L Daft
c) F. Taylor
d) H. Fayol
18. Which of the following is NOT an element of effective meetings?
a) Planningb) Preparation
c) Processing
d) Organising
19. Which stage in the information cycle involves exploration?
a) Data Processingb) Data collection
c) Data analysis
d) Data interpretation
20. Why is communication important in managing personnel?
a) It fosters influenceb) It promotes collaboration
c) It motivates
d) All of the above
21. How can a manager initiate change?
a) By taking actionb) By forming a guiding coalition
c) By not planning
d) Misunderstanding change
22. Which is NOT a function of management?
a) Meetingb) Controlling
c) Coordinating
d) Communication
23. What is it called when an employee complains about unsafe conditions?
a) Informal grievanceb) Formal grievance
c) Disciplinary procedure
d) All of the above
24. Economic trends in Zambia are:
a) Sidewaysb) Downwards
c) Upwards
d) All of the above
25. Why is a business plan important to an entrepreneur?
a) To create an effective way for growthb) Not to attract any investors
c) To avoid focusing
d) To avoid insight
26. Change is accepted when:
a) People are involvedb) Explanations are clear
c) Gradual introduction
d) All of the above
27. Vital equipment to track patient health in health centers:
a) Thermometerb) Syringe
c) Tablets
d) Weighing kit
28. What is management theory?
a) Ideas on how goals are attainedb) Specification of tasks
c) Planning time
d) Task achievement only
29. Why is a leader important?
a) To overwork followersb) To manage and plan resources
c) To monitor movements
d) Allow worker freedom
30. Why must drug storage be considered?
a) Keep drugs from heatb) Stock must be unknown
c) Random access
d) Open storage
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